Pricing
Free for consumers, always. Companies pay for a claimed profile with direct routing, response tooling and analytics.
Consumers
File complaints and see company resolution scores.
Freealways
- Filing with evidence
- Public resolution scores
Recommended
Claimed profile
For companies that want to respond and resolve.
$490per month
- Direct routing
- Response tooling
- Analytics on your own complaint patterns
Data licensing
Data licensing for regulators and researchers.
Licensingfor regulators and researchers
- Aggregated complaint data
No paid removal or suppression of complaints, ever. Prices in USD.
Questions people actually ask
- Does it cost anything to complain?
- No. Filing a complaint and viewing company resolution scores are free for consumers, always.
- What happens after I file?
- Your complaint is categorised and routed to the company's designated contact with a defined response window. If it is not resolved in that window, it becomes public on the company's profile.
- How long does filing take?
- Filing a complaint takes three minutes.
- Can a company pay to remove a complaint?
- No. There is no paid removal or suppression of complaints, ever.
- What do companies pay?
- 490 dollars a month for a claimed profile with direct routing, response tooling and analytics on their own complaint patterns.
- Can a regulator get involved?
- Regulatory escalation paths are explained, and the filing is prepared where a regulator has jurisdiction.
- Are resolved complaints shown?
- Yes. Resolved complaints are marked as resolved, prominently.
- Why should I trust the complaint readiness check?
- The score is worked out from your own answers in your browser. It checks what you have gathered, and does not judge whether the company is at fault or how it will respond. Filing a complaint on YawaHub is free for consumers.
Is your complaint ready to file with the evidence it needs?
Answer fourteen questions about what happened, your evidence, your contact with the company so far and the resolution you want. See what to gather before you file. Runs in your browser. No account, no card, no call.
Open the free toolIt runs in your browser. YawaHub never sees your inputs.